How safe is the communication in your team?
Tips on how to increase psychological safety in remote collaboration
Hey there,
When the going gets tough and everyone’s a bit more on the edge than usual, it’s crucial to pay extra attention to psych safety, since most people are not aware of how micro-interactions can quickly become additional stressors and build strain on the team.
Think about that one time where you were rushed and forget to say thank you or recognize an effort well done, where you blurred a hasty “When do you think you can have that by?” on a Zoom call, not considering under how much pressure your team member is already at?
As someone that has a direct communication style, this is particularly tough for me, I am often unaware when I say something that puts our psych safety at risk. My team is giving me more and more feedback on this now, which is SUPER helpful and so I started digging into resources to speed up improvement for me and the rest of the team.
How to communicate in a psychologically safe way on remote teams 👯♀️
👉 How to Foster Psychological Safety in Virtual Meetings by Amy Edmondson and Gene Daley
Top Takeaway: This is a complete guide on tools you can use during virtual meetings and what to consider before and after the meeting to make it as safe as possible
👉 4 Questions that Build Psychological Safety (Virtual Team Toolkit) by Caveman in a suit
Top Takeaway: This is a very hands-on exercise that you can do with your team in 60 min, which opens up the conversations on psych safety with your team and builds trust
👉 High-Performing Teams Need Psychological Safety. Here’s How to Create It by Laura Delizonna
Top Takeaway: 6 actionable steps to take if you want to increase your team’s psych safety, most of which you can start doing today
👉 12 practical ways to build trust at work by Hannah Price
Top Takeaway: Do people trust you at work? Signs of trust and mistrust; how to assess trust in a geeky way, how to build it with actionable steps
In our community
I have been advertising and advocating for our Teams at Work community for a while now and I can’t shut up about it, because it’s such an amazing place full of supportive and wise humans that literally can help you through anything.
Check out a few of the examples from an AMA with Jossie Haines, VP of Software Engineering at Tile and Head of DEI
In order to discover more useful advice and join the community, simply head over here and sign up.
Tips from the Bunch AI Coach
This week’s tip 6 levels of listening is inspired by Jack Zenger, bestselling author, speaker, and national columnist for Forbes and HBR and gives helpful reminders on how to listen better. Did you know that just listening better alone helps you build psych safety in your team already?
Have a great week and keep it up!
Darja